Refund and Exchange Policy

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Thank you for shopping at Kenollybilzhairline.co.uk. We strive to ensure your satisfaction with every purchase. Please review our refund and exchange policy below:

Refund and Exchange Timeframe

  • We offer refunds and/or exchanges within the first 7 days of your purchase.
  • If 7 days have passed since your purchase, unfortunately, we cannot offer a refund. However, you may still be eligible for store credit or a product exchange.

Eligibility Requirements

  • To qualify for a refund or exchange, your item must be unused, in its original condition, and returned in the same packaging as received.

Store Credit and Product Exchange

  • If your return is approved, you may choose to receive store credit or opt for a product exchange of equal value.

Additional Information

  • Non-Returnable Items: Certain items, such as final sale products, may not be eligible for refunds or exchanges.
  • Return Process: Please contact our customer support team to initiate a return or exchange. We are here to assist you.

For any questions or further assistance, feel free to reach out to us. Your satisfaction is our priority.

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Bunmi ordered
by KATANA